External Training Q&A

I want to attend an external training course. What do I need to do?

Hi {{ticket.requester.first_name}},

Thanks for getting in touch about your external training request – it’s great to see you taking ownership of your development 😊

Before we explore training options, the first step is to have a Personal Development Plan (PDP) conversation. This helps ensure any training aligns with your current role, supports your development, and contributes to your longer-term career goals.

Ahead of the conversation, it would be helpful if you could:

• Share a few dates and times you’re available over the next couple of weeks
• Let us know what you’re hoping to develop or learn, and how this would support you in your current role
• Share whether you have a specific career goal in mind
• Please ensure your line manager is aware of your request and supportive of you exploring training options.
• Include any courses or providers you’ve already come across (if applicable)

To help you prepare, please review:

• The PDP Conversation Guide for Employees: PDP Guide Template.docx
• The Grow Your Career page for inspiration, resources, and development ideas

These resources will support you in thinking about your goals, development priorities, and how this training could contribute to your growth.

We’ll use the information you share to prepare for the conversation and make it as useful and focused as possible.

Looking forward to speaking with you soon!

I've found a course I'd like to attend. What are the next steps?

Hi {{ticket.requester.first_name}},

Thanks for getting in touch about your external training request – it’s great to see you taking ownership of your development 😊

Before we explore training options, the first step is to have a Personal Development Plan (PDP) conversation. This helps ensure any training aligns with your current role, supports your development, and contributes to your longer-term career goals.

Ahead of the conversation, it would be helpful if you could:

• Share a few dates and times you’re available over the next couple of weeks
• Let us know what you’re hoping to develop or learn, and how this would support you in your current role
• Share whether you have a specific career goal in mind
• Please ensure your line manager is aware of your request and supportive of you exploring training options.
• Include any courses or providers you’ve already come across (if applicable)

To help you prepare, please review:

• The PDP Conversation Guide for Employees: PDP Guide Template.docx
• The Grow Your Career page for inspiration, resources, and development ideas

These resources will support you in thinking about your goals, development priorities, and how this training could contribute to your growth.

We’ll use the information you share to prepare for the conversation and make it as useful and focused as possible.

Looking forward to speaking with you soon!

What's the process for attending an external course?

Hi {{ticket.requester.first_name}},

Thanks for getting in touch about your external training request – it’s great to see you taking ownership of your development 😊

Before we explore training options, the first step is to have a Personal Development Plan (PDP) conversation. This helps ensure any training aligns with your current role, supports your development, and contributes to your longer-term career goals.

Ahead of the conversation, it would be helpful if you could:

• Share a few dates and times you’re available over the next couple of weeks
• Let us know what you’re hoping to develop or learn, and how this would support you in your current role
• Share whether you have a specific career goal in mind
• Please ensure your line manager is aware of your request and supportive of you exploring training options.
• Include any courses or providers you’ve already come across (if applicable)

To help you prepare, please review:

• The PDP Conversation Guide for Employees: PDP Guide Template.docx
• The Grow Your Career page for inspiration, resources, and development ideas

These resources will support you in thinking about your goals, development priorities, and how this training could contribute to your growth.

We’ll use the information you share to prepare for the conversation and make it as useful and focused as possible.

Looking forward to speaking with you soon!

Can I apply for external training?

Hi {{ticket.requester.first_name}},

Thanks for getting in touch about your external training request – it’s great to see you taking ownership of your development 😊

Before we explore training options, the first step is to have a Personal Development Plan (PDP) conversation. This helps ensure any training aligns with your current role, supports your development, and contributes to your longer-term career goals.

Ahead of the conversation, it would be helpful if you could:

• Share a few dates and times you’re available over the next couple of weeks
• Let us know what you’re hoping to develop or learn, and how this would support you in your current role
• Share whether you have a specific career goal in mind
• Please ensure your line manager is aware of your request and supportive of you exploring training options.
• Include any courses or providers you’ve already come across (if applicable)

To help you prepare, please review:

• The PDP Conversation Guide for Employees: PDP Guide Template.docx
• The Grow Your Career page for inspiration, resources, and development ideas

These resources will support you in thinking about your goals, development priorities, and how this training could contribute to your growth.

We’ll use the information you share to prepare for the conversation and make it as useful and focused as possible.

Looking forward to speaking with you soon!

Can the People Development team help me find a course?

Hi {{ticket.requester.first_name}},

Thanks for getting in touch about your external training request – it’s great to see you taking ownership of your development 😊

Before we explore training options, the first step is to have a Personal Development Plan (PDP) conversation. This helps ensure any training aligns with your current role, supports your development, and contributes to your longer-term career goals.

Ahead of the conversation, it would be helpful if you could:

• Share a few dates and times you’re available over the next couple of weeks
• Let us know what you’re hoping to develop or learn, and how this would support you in your current role
• Share whether you have a specific career goal in mind
• Please ensure your line manager is aware of your request and supportive of you exploring training options.
• Include any courses or providers you’ve already come across (if applicable)

To help you prepare, please review:

• The PDP Conversation Guide for Employees: PDP Guide Template.docx
• The Grow Your Career page for inspiration, resources, and development ideas

These resources will support you in thinking about your goals, development priorities, and how this training could contribute to your growth.

We’ll use the information you share to prepare for the conversation and make it as useful and focused as possible.

Looking forward to speaking with you soon!

I've found a course online. Can I attend it?

Hi {{ticket.requester.first_name}},

Thanks for getting in touch about your external training request – it’s great to see you taking ownership of your development 😊

Before we explore training options, the first step is to have a Personal Development Plan (PDP) conversation. This helps ensure any training aligns with your current role, supports your development, and contributes to your longer-term career goals.

Ahead of the conversation, it would be helpful if you could:

• Share a few dates and times you’re available over the next couple of weeks
• Let us know what you’re hoping to develop or learn, and how this would support you in your current role
• Share whether you have a specific career goal in mind
• Please ensure your line manager is aware of your request and supportive of you exploring training options.
• Include any courses or providers you’ve already come across (if applicable)

To help you prepare, please review:

• The PDP Conversation Guide for Employees: PDP Guide Template.docx
• The Grow Your Career page for inspiration, resources, and development ideas

These resources will support you in thinking about your goals, development priorities, and how this training could contribute to your growth.

We’ll use the information you share to prepare for the conversation and make it as useful and focused as possible.

Looking forward to speaking with you soon!

Can you help me arrange an external training course?

Hi {{ticket.requester.first_name}},

Thanks for getting in touch about your external training request – it’s great to see you taking ownership of your development 😊

Before we explore training options, the first step is to have a Personal Development Plan (PDP) conversation. This helps ensure any training aligns with your current role, supports your development, and contributes to your longer-term career goals.

Ahead of the conversation, it would be helpful if you could:

• Share a few dates and times you’re available over the next couple of weeks
• Let us know what you’re hoping to develop or learn, and how this would support you in your current role
• Share whether you have a specific career goal in mind
• Please ensure your line manager is aware of your request and supportive of you exploring training options.
• Include any courses or providers you’ve already come across (if applicable)

To help you prepare, please review:

• The PDP Conversation Guide for Employees: PDP Guide Template.docx
• The Grow Your Career page for inspiration, resources, and development ideas

These resources will support you in thinking about your goals, development priorities, and how this training could contribute to your growth.

We’ll use the information you share to prepare for the conversation and make it as useful and focused as possible.

Looking forward to speaking with you soon!

I'd like to develop my skills in a particular area. What are my options?

Hi {{ticket.requester.first_name}},

Thanks for getting in touch about your external training request – it’s great to see you taking ownership of your development 😊

Before we explore training options, the first step is to have a Personal Development Plan (PDP) conversation. This helps ensure any training aligns with your current role, supports your development, and contributes to your longer-term career goals.

Ahead of the conversation, it would be helpful if you could:

• Share a few dates and times you’re available over the next couple of weeks
• Let us know what you’re hoping to develop or learn, and how this would support you in your current role
• Share whether you have a specific career goal in mind
• Please ensure your line manager is aware of your request and supportive of you exploring training options.
• Include any courses or providers you’ve already come across (if applicable)

To help you prepare, please review:

• The PDP Conversation Guide for Employees: PDP Guide Template.docx
• The Grow Your Career page for inspiration, resources, and development ideas

These resources will support you in thinking about your goals, development priorities, and how this training could contribute to your growth.

We’ll use the information you share to prepare for the conversation and make it as useful and focused as possible.

Looking forward to speaking with you soon!